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Cancellation and No show Policy:
- All cancellation or amendment must be made in written notice or email to us with our acknowledgement within 31 days prior to arrival date. Otherwise, we reserve a right to charge at least one-night room rate per room.
No show: total payment will be charged.
If you wish to cancel your booking before the cancellation due date, we apply a cancellation fee at 7% of total amount (if 7% is less than 1000 THB, we reserved the right to charge up to 1000 THB).
For any “Cancellation / Amendment”, 3.5% service fee of payment through credit card is non-refundable in all cases.
No refund for “Early Check Out” & “No Show” (failure to arrive).
